Reach more customers with your own drivers

Have your own delivery team? Reach more customers by delivering your own DoorDash orders. Enjoy a reduced commission rate and create more demand without changing your operations.

Don't have drivers? Sign up here.

Grow demand

Grow demand

Increase sales and reach new customers in your area by listing your restaurant on the DoorDash app.

Deliver your own orders

Deliver your own orders

Get all the benefits of DoorDash while using your own in-house delivery team to fulfill orders.

Lower commission rate

Lower commission rate

Access a lower commission rate for self delivery services than orders fulfilled by Dashers. Collect the order value plus delivery fees and tips.

Tap into the DoorDash customer base at a lower cost

Fulfill your own deliveries

Fulfill your own deliveries

Fully control the delivery process with your own team fulfilling orders. Plus, you’re in control of delivery fees and zones. 

Reach new customers at a lower cost

Reach new customers at a lower cost

Self-Delivery partners enjoy marketing and sales benefits powered by the DoorDash platform, plus a lower commission rate than orders fulfilled by Dashers.

Tap into the Dasher network as needed

Tap into the Dasher network as needed

Dashers are available for you when and where you want them, for example when an order is placed after your team’s delivery hours or out of your delivery area.

How does Self-Delivery work?

Three steps to grow your customer base with DoorDash.

1
demandgen-hiw-1

Sign up for DoorDash

Tell us basic information about your business, including your preferred delivery fee and zones.

2
demandgen-hiw-2

Start receiving orders

Once your account is activated, DoorDash customers can browse your menu and place orders.

3
demandgen-hiw-3

Deliver to customers

Your restaurant prepares incremental DoorDash orders and delivers them to customers.

Self-Delivery Frequently Asked Questions

Yes, you can! DoorDash Self-Delivery is ideal for businesses who already have their own delivery teams and self-delivery capabilities, and are looking to increase orders by tapping into the DoorDash customer base. Use your own fulfillment fleet—plus, get all the benefits of the world-class logistics platform powered by DoorDash.

If you’re ready to start using your own drivers to deliver DoorDash orders, and your business is already listed on the DoorDash app, you can get started with Self-Delivery and DashPass here. DashPass is our premium customer subscription service that gives you access to loyal, high-value customers. If you just want Self-Delivery without DashPass, get started here.  

No drivers? No problem. Fulfillment through DoorDash is available to all Self-Delivery partners through Flexible Fulfillment, which allows businesses to tap into the Dasher network when an order is placed after hours or out of your delivery area. If you’re already using Self-Delivery and want to add Flexible Fulfilment, sign up here.

With Self-Delivery, businesses can receive and accept orders through the DoorDash Tablet, email, fax, and some POS systems. At the point of sale on the DoorDash App, customers get notified that your business delivers its own orders. After that, it’s business as usual: get goods to customers using your own delivery fleet, collect the order value plus delivery fees and tips.

DoorDash offers a range of products to help you easily boost your volume, both through participating in DashPass and through marketing promotions you can add directly from your Merchant Portal. 

Self-Delivery enables businesses to use their own delivery services for orders generated on DoorDash, while Drive from DoorDash is a white-label delivery service that connects businesses to a network of Dashers to fulfill orders generated on their own ordering platforms.

Sign up for DoorDash Drive here.

Reach DoorDash customers with your own drivers

Additional resources for restaurants

Pizza Delivery Models with Alfredo's Pizza

Get insights on building your off-premise pizza delivery strategy with Self-Delivery from experts at Alfredo’s Pizza, Pizza Marketplace, and DoorDash.

Read more

The Self-Delivery Product Guide

Learn exactly how DoorDash Self-Delivery works, including screenshots of the app experience for consumers and tablet experience for merchants. 

Read more

The Guide to Hiring Delivery Drivers

The process of hiring delivery drivers can be more complicated than hiring front-of-house or back-of-house staff. Keep reading for considerations when hiring your delivery team.

Read more