This original report from DoorDash unpacks the latest delivery, pickup, and online ordering trends, with actionable insights on how restaurants can adapt.
Growth in delivery orders on DoorDash year over year (Q1 2021 vs. Q1 2020)
Growth in pickup orders on DoorDash year over year (Q1 2021 vs. Q1 2020)
of customers prefer to order delivery through a restaurant’s website
of customers order food based on the quality of the ordering method
of customers decide where to eat based on the ability to customize their food
of customers choose an ordering method based on how quickly it will arrive
We asked consumers how and when they are most likely to dine out, order delivery, and pick up their food at a restaurant.
Learn how habits on DoorDash have changed, plus how much of an increase in orders restaurants can expect when adding pickup and direct online ordering.
Learn what cuisines are most popular to order for delivery or pickup. Hint: It's not what you’d think (at least for pickup).
Get equipped with DoorDash tools and tips on how to take advantage of these trends.
Download the full 2021 Restaurant Online Ordering Trends report